Calling the YCAO

The Advocate Office may contact the government agency or department directly regarding the reported concern;

Further advocacy and discussions may occur through the use of informal dispute resolution.

Anyone can contact the Advocate Office on behalf of a child or youth;

Children and youth are encouraged to contact the Advocate Office (when possible) on their own or with someone's assistance;

The Advocate Office will closely consider all information provided regarding the concern;

The information will be clarified and the steps already taken will be reviewed by the Advocate Office;

The Advocate Office may provide information to assist the caller with self advocacy or to advocate on behalf of a child or youth;

The Advocate Office may make further inquiries to collect collateral information that may be of assistance to the caller's concern;

Referrals to other agencies or departments may be made;

All calls are confidential unless sexual, physical or emotional abuse is reported.

A child or youth's rights, views or preferences are not being heard or considered in a decision that affects the child or youth;

All relevant information about a child or youth may not have been properly considered when a decision was made regarding a child or youth.

A child or youth's rights, views or preferences are not being heard or considered in a decision that affects the child or youth;

All relevant information about a child or youth may not have been properly considered when a decision was made regarding a child or youth.

Next Steps

The Advocate Office may contact the government agency or department directly regarding the reported concern;   Further advocacy and discussions may occur through the use of informal dispute resolution.

Young People Have A Voice!

Yukon Child & Youth
Advocate Office
2070 2nd Avenue, Unit 19
Whitehorse, YT, Y1A 1B1
Phone: (867) 456-5575
Fax: (867) 456-5574
Our toll free number:
1-800-661-0408,
ask for the Yukon Child Advocate.

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